Privacy Policy/GDPR Information

Updated: 12 July 2018
Website Owner:

Roof It Rite
132 Tenniscourt Road
BS15 4LE

Owner contact Email:

Your Privacy & how Roof It Rite comply with GDPR

Your privacy is important to us. This Privacy Policy describes how Roof It Rite ( comply with the General Data Protection Regulation (GDPR), manages and protects any Personal Data that you give when you use this website; additionally, it will explain the use of cookies on this website. We’ve put together this policy to make all information regarding data collection and usage as transparent as possible to help you understand how we, this website and any third parties interact with you and your computer/mobile device.

We may alter this Privacy Policy from time to time by updating this page, so you should check this page regularly to ensure that you agree with any changes.

GDPR affects us in two ways:

1. Is how we conduct activities with the information we gather from people using our website.

2. Is how we manage the data/information we gather from clients and how we collect, process, disclose, store and delete data.

For What Reasons do we Collect Data?

The data we collect is used to help to understand who is using our website by monitoring traffic and to help us improve engagement.

When you opt-in (explicitly consent) to submit information via a contact form, to personally respond to your enquiry. Or add you to a Newsletter mailing list to send news & promotions from our company.

What Data is Collected?

Among the types of Personal Data that this website collects, by itself or through third parties, there are: Email address, first name, last name, telephone number, IP address, cookies and usage data.

Google Analytics

We use a third-party service called Google Analytics to track, collect and store information around each user’s session who visits our website. The information collected via Google Analytics is processed in a way that does not identify anyone; additionally, we do not make, and do not allow Google to make any attempt to find out the identities of users visiting our website. You can read more about their Terms and Conditions here:

WordPress Third-Party Plugins

By default, WordPress does not collect any Personal Data about visitors, and only collects the data shown on the User Profile screen from registered users. Additionally, ‘comments’ on this website are turned off so any identifiable information derives from the ‘active’ plugins alone.

Roof It Rite use the third-party application/service GetSiteControl for our Newsletter subscribe widget. We can download subscriber details (as an Excel document) via the Admin panel; receive notifications by Email, and the details are automatically stored in MailChimp. You can read more about their Privacy Policy here:

We use MailChimp to store information for people who wish to be in our Newsletter mailing list. If you submit the mailing list form on our website, you will be added to a MailChimp list. You will also need to confirm that you wish to be added to the list again. You can read more about their Privacy Policy here:

We use the third-party application Pure Chat for ‘live chat’ with our customers to promote engagement. As we’re currently using the free version, which doesn’t enable us to track visitors in real-time, the only valid identifiable information we gain is your IP address. Copies of the transcript are stored within the application and ‘contacts’ may be created. You can read more about their Privacy Policy here:

And their Data Processing Agreement here:

For form handling, we us two WordPress plugins which are Contact Form 7 & WPForms. You can read more about WPForms’ Privacy Policy here:

We don’t store personal information on our servers unless required for the on-going operation of our site or share it with any other parties.

What happens when you use our forms?

When someone submits information, with explicit consent, through a contact form/quote form it’s processed & Emailed to A copy is sent to

When someone subscribes to our Newsletter (using WPForms) the Email address is sent to then added to the MailChimp database.

All information sent through our forms is only used for internal purposes only and not shared with other companies except those stated above.

I would like a copy of my data or request that you delete any data relating to me

If you would like a copy of the data that Roof It Rite have relating to yourself, or wish to request deletion of the data, please get in touch with the Data Contoller Please note that any request may take up to 30 days to process and we will require prior proof of identification.


The data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

How we Protect your Data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place Firewall, Antivirus & Malware safeguards to secure the data we collect online. This includes Keyy Two-Factor Authentication for login to this WordPress site.

Use of ‘cookies’

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or looking at the About Cookies website which offers guidance for all modern browsers.